By Michael Athmer, with Human Capital In Today’s business climate, business owners face many challenges on their road to success. Containing costs while increasing profits is the formula for growth. Developing a competitive edge takes a willingness to react to market conditions, modify business plans, and adapt to change. Why then if the method is this simple, do so many businesses fail? Employers spend up to 30% of their time and resources on the non-revenue aspects of their business, primarily in the area of employee administration and government compliance. How would you like to have the advantage of your employees without having the headaches of employee administration! Outsourcing your employee administration to a Professional Employer Organization (PEO), will relieve your company from the increasing liability associated with state and federal employment compliance regulations and you will be able to provide your employees expanded benefits that will increase your ability to hire and retain productive and dedicated personnel. When working with a PEO, your company enters into a Co-Employer relationship. The PEO becomes the employer of record and is responsible for payroll and payroll tax compliance, workers compensation insurance, benefits administration, unemployment claims processing and other related administrative tasks. Your company remains the worksite employer and continues to retain day-to-day control and direction of the worksite employees, and you can focus more of your time on the bottom line.  Working with a PEO becomes a one stop shop for your employee administration and the PEO will take care of your Payroll, Workers Comp Insurance, Benefits, Human Resources, Regulatory Compliance and ACA reporting, so what do they do for you in every area of your administration? PAYROLL Payroll has become a complex process which requires up to […]

HR Corner By Suzanne JUNE 2019

WHAT MOTIVATES EMPLOYEES? How to Keep Top Performers I bet as an employer at some point you have answered this question with some form of the following: “EASY! Promotions that lead to more MONEY – which leads to stability – which leads to making more MONEY… so essentially money.”  You would not be alone in this assumption but you would also be wrong. Money is not usually the primary motivator. In most cases, it is a feeling of appreciation for work done.  Try not to eyeroll.  Caveat: Do we get candidates that are leaving because they aren’t paid enough? YES!  BUT What we get significantly more of is candidates who switch jobs because of the environment – specifically not feeling appreciated. Many of our candidates even take a pay cut in order to be in a position where they feel like they are part of the family – one that truly cares for them and acknowledges their efforts! I’m sure this isn’t you – but just in case – I’ll give you an example of a common mistake employers make with their good intentions: “You did a great job on that BUT what about <<this>>”.  You’ve just shown appreciation AND motivated them to move toward the next goal! RIGHT?! Wrong. You have just told your employee: “You have not done enough”.   Depending on how often you’ve said this, it may be: “It will never be enough”.  Instead, try celebrating their small win. You will create a stronger bond with your employees and they are more likely to over-perform to reach the next goal.  If celebrating little things isn’t your style, try asking them what went right. Then use that to drive future wins. Remember frequent small […]

Strategic Partners

“Cyber Security Training for Employees”By Tom Murphy with the firm of Danna-Gracey, Inc. When it comes to preventing a data breach or cyber security issue at a medical practice, employers and employees should attempt to be as knowledgeable as possible about cyber security to avoid making errors. This ultimately means that the practice needs a proven cybersecurity training program in place to make sure all employees are up-to-date on all security policies at all times. Cybersecurity training for employees of a medical practice is an ongoing process and early detection of a data breach or other cyber event is critical when it comes to preventing a practice from losing thousands of dollars in damages as well as damage to the practice reputation and credibility. Practices should consider doing more to ensure that all employees are consistently updated and informed about potential security vulnerabilities as well as how to recognize and avoid them.The following are some cyber security tips for medical practices: Require Strong Passwords. Secure passwords are typically the first step in safeguarding sensitive dates and patient information. Every employee needs to know how to create strong passwords. This includes using a mix of characters, numbers, letters, and never sharing passwords among employees.Consistently Evaluate Vulnerabilities. Practice leaders need to understand the vulnerabilities and consistently evaluate the systems and employees on a regular basis to recognize potential weaknesses.Implement Cybersecurity Tests. These tests are sometimes called “live fire” training and they provide the practice or employer the ability to determine just how educated and prepared their employees are when it comes to avoiding one of the many cybersecurity issues. The most popular form of this test is when the employer or contractor simulates phishing scams to see how many employees open attachments.Keep The […]

Reaching Goals Requires Solid, Prioritized Planning

Our highlighted Strategic Partner this month is Arif Michael Boysan Certified Business Coach,Speaker & Trainer Arif Boysan is a local business growth expert that combines his Action Coach Business training with over 20 years of hands on business experience. This allows him to focus on helping business owners and leaders improve their top and bottom line performance, increase team productivity, and identify potential for expansion or other business development opportunities.  Any success-oriented entrepreneur understands that success doesn’t just happen. It requires a willingness to take risks, financial sacrifice, an incredible amount of hard work, and perhaps most importantly of all, the creation and execution of a well-devised plan to make their dreams a reality. A plan is a road map to where you want to go; working hard without a plan will get you nowhere. In order to best utilize your time, money, and energy, you will need to decide not only what to do, but how to best go about achieving what it is that you want. Whether it’s hiring additional staff, opening a new branch, reducing your number of work hours, or expanding your offerings, you need to create a road map that will guide each step of the process. Of course, it’s easier to talk about making a plan than to create one. One of the first issues you’ll encounter is determining how to prioritize certain tasks. One way to help you make that decision is to evaluate how much control you have over what it is that you hope to achieve. For example, you may want to add a new item onto your menu, only to find out that the market price for that item has increased by 50% over the past year. You can’t control the market, […]

Find Your New Hire FAST!

How long does it take to hire an employee?  Without using a staffing agency, the average time frame from search to start date for a new hire is 10-12 weeks according to an article on monster.com. Including companies using staffing agencies, LinkedIn’s 2017 Global Survey says the average is 6-8 weeks. To be clear, that’s the nationwide average across all industries. The reality is less concrete than survey statistics. Each industry, job requirement, company culture/reputation, etc affects the length of time it takes to bring on a new hire. Let’s say you own a private practice and you speak to a friend in the restaurant industry that easily hires multiple wait staff every week. Let’s say they exaggerate and it’s multiple hires every month. Many of the candidates apply simply by seeing the “now hiring” sign on the door. Sounds easy, right? If you’ve been in the industry for any amount of time you know how very incorrect that assumption is, especially for the healthcare industry. So how can you get that many candidates in that fast?  The right candidate is worth multiple convenient hires even for positions that do not require specialized skills. In most cases it takes time to find the right candidate. In a past blog I wrote about how it takes a few weeks to go through resumes, a few weeks to conduct interviews, and if your candidate is otherwise employed it takes an additional two weeks notice in most cases. Six weeks of waiting to fill an empty position.  That six weeks is based on the search starting immediately. You didn’t try to save money and make it work with one person down. That’s also assuming […]




MARCH 2019 OPTIMUM RTS NEWSLETTER Palm Beach Medical Society’s Heroes in Medicine We are so proud to have John Dalton, Owner of Optimum RTS, be chosen as Chair of the Palm Beach County “Heroes in Medicine” event and to serve alongside co-chair Judy Dunn, RN and Gregory Cotes for 2019….CLICK FOR MORE INFORMATION https://myemail.constantcontact.com/PB-Medical-Society-s-Heroes-in-Medicine-MARCH-2019.html?soid=1120547116750&aid=JY0jiYEyWaw

The Focus Of Business

Is it important to focus on the details of your business?We would all answer yes. But how focused are you on your business? A few years ago, I was on the board of a venture startup in New Jersey. The startup had a “cash cow” product that paid the lights, the bills, the everything. Management wanted to build a new product portfolio to address a wide range of mobile needs – pictures, music, and more. It blossomed into an entire set of mobile phone products and the financial resources poured into product development. Millions. But we had our “cash cow” product to lean on. A number of board members warned that we need to get to market with a subset of the new products and balance out the revenue. Management “had a vision” and persuaded a majority of the directors to stay the course. Suddenly, the business partner pulled the plug on the “cash cow” product. The resulting scramble for even one of the new products to replace the “cash cow” fell short. The company disintegrated badly. Why the long story? The CEO was not focused on basic revenue sources for the business. He was at trade events and looking at technology partnerships. Granted, he did a number of things right and the board could have been more prescriptive in strategy, but the lack of focus on customer concentration and revenue risk ultimately destroyed a 50MM company in a matter of months. The moral that I learned from this is – worry about your business first. Events, partnerships, business groups and such are fun because there is energy in those venues! With a focus on achieving and maintaining a stable business, the chief executive will serve his customers, employees and shareholders well. It must be his or her […]

Optimize Your Resume

After spending hours agonizing over the perfect resume that displays your skills you decide to blast it out to every employer out there. You can almost hear the calls for interviews already! Except You don’t hear anything Clearly the employers are just taking a while to get to your resume because they are all spending time reading Every. Single. Resume. Right? Wrong In fact, the average amount of time an employer spends on each resume is 6 seconds! Wait! SECONDS? Yes! UNLESS in those six seconds your resume catches their eye as quality. In most cases, employers get 100+ applications for each open position. They do not have more than a few seconds to spend on every resume. Prioritizing is essential! The reality is that employers are looking for reasons NOT to spend extra time on your resume. Which means 6 seconds is the initial glance, then the resume moves to the recycle bin or into a pile to be passed off to the admin for follow up calls for an interview. Chances are you’ve put time, effort, and possibly money into this resume. So how can you get past 6 seconds? Use a Template If you are not confident in your resume writing skills there are free templates online or in Microsoft Word itself. Look for templates that are simple, well organized, and aesthetically pleasing. Keep reading for what to put in. Other options include community agencies, paying for a resume writing service, etc. Caution: If you use a template please replace all the fields with your information. It’s hard to […]

February Strategic Partner Blog… Does your sign program attract new business?

Any Chamber of Commerce will tell you statistically that most of your customers come from a five mile radius of your business. Although social media is doing wonders reaching a broader market if done correctly, signs are proven as the most effective marketing you can do. How many potential customers pass by your business every day or are in your business on a weekly basis? What does your exterior sign say about your business and do you visually let people know all the services, products or image you want them to know about when they come in to your business? Everyone that enters your business is drawing an impression of your quality and what you can do for them when they are within your business. Have you had the same branded look for many years with no change and at this time people just pass it by because it is so familiar? Even McDonald’s changes their restaurant look and sign program while keeping the arches in the sign. By changing up your sign image you may encourage people to look at you again that may just pass you by. Potential customers that come in your business may ask you about a new product that you present in the form of a sign that encourages them to ask about this product. Signs are not just on the front of your building. They can inform, increase awareness, direct and enhance your business image. Fastsigns Lake Worth is a 29 year old full service sign company located in central Palm Beach County but provides service throughout South Florida. We can help educate you regarding permit guidelines, design ideas and new sign materials that may change the image of your business including interior, exterior […]
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