Behavioral Interviewing Guidelines

        HR Corner By Allison, Recruiting Manager Planning and Preparing For The Interview A formal, planned, structured interview is a valuable tool in assessing a candidate’s potential success for a particular position. By utilizing proper interview techniques,...

HR Corner By Allison, Recruiting Manager

JOB DESCRIPTIONS One of the most essential components to helping ensure success in a job is hiring the right candidate but how do you make sure you have made the right choice? The hiring process starts with a well-written job description. It is a valuable tool which...

Do you have a happy or sad customer?

Recently, I have been doing a lot of research on customer service and how to set yourself apart from your competition.  Through this research I have uncovered some great tips that I will share with you, but initially I want to expound on an observation I’ve made about...

Call center staffing agency in South Florida

Are you looking to expand your operation to Florida? Perhaps you’re planning to open a branch office or a call center? As a premier recruiting and staffing firm, Optimum RTS is one of the most experienced call center staffing agencies in South Florida. Call center...

Temporary employment agencies in Florida

Are you looking to make a change or to take the next step in your employment career? Perhaps you’re between jobs and you’re looking for something temporary? Well, if you’re looking for temporary employment agencies in Florida, Optimum RTS should be your first port of...