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Strategic Partners Blog Featuring Rachel Mostel, Director of Operations, from Picc Lines Plus Home Infusion

A positive work environment isn’t born out of thin air. It takes hard work and commitment to foster teamwork in the office. When you feel like you’re a valued team member, you’re more likely to do the best work you can. That great attitude doesn’t just help your clients, it carries over to every aspect of your work and life. When you’re part of a team, you help your team members perform their jobs the best they can. Looking for ways to get your team in sync? Here are 5 strategies that can help foster teamwork: 1. Be a good leader. Whether you’re a manager, or have seniority as a result of company loyalty, you are setting the tone for the rest of the employees in the office. Encourage quality teamwork by rewarding groups for good performance. Create incentives to work well as a team by giving praise and issuing small tokens of appreciation that bear the project or company name. By doing so, it instills a sense of meaning and value into the nature of the job, thereby boosting teamwork among group members. Encourage social activities. Teamwork is enhanced when staff know each other and are comfortable discussing a variety of issues. Build this sense of camaraderie by formulating team activities, such as meeting together over coffee. 2. Practice clear communication. Convoluted communication is a recipe for disaster. Teamwork in healthcare uses constant communication. Team members must feel safe in sharing their ideas, points of view, and feelings. Every idea might not be THE idea you roll with, but are no bad ideas. Make sure to foster communicating in the work environment through verbal reward. 3. Define responsibilities. Boost teamwork ability by outlining clear roles for each of the members. […]


“It’s finally the end of the year and many of you are reflecting on Company achievements. As you review Company goals, are you taking the time to see how your employees helped contribute to your success? Do you feel you have a highly rated work environment? If you are unsure of your answer, according to an article in the Wall Street Journal a few weeks ago, “Happy workers not only score higher for engagement, productivity, loyalty, creativity, they take fewer sick days and are more likely to help their colleagues.” By sharing your vision, mission and goals with your employees, you enable them to feel empowered in their job, foster a team environment, and promote a positive company culture. Expressing gratitude whether through an email, gift card or award, goes a long way in driving employee happiness. A simple thank you face-to-face with your employee or colleague can make all the difference! Studies have shown that by showing gratitude improves physical and mental health, creates a sense of belonging, strengthens relationships and helps achieve goals. As you wrap up this year and look towards 2019, express your thanks and gratitude to one another. Here are some tips for showing thanks and appreciation in the workplace: Lead by example. Once a leader expresses gratitude, other employees, colleagues and even customers have an example to follow and feel more comfortable sharing. Make the thank you specific. Don’t just say thank you for a job well done. Acknowledge what specifically the employee did. Be authentic. Always be sincere when saying thank you. Recognize both big and small accomplishments. All contributions are important no matter how large or small the scope is. Follow up throughout the year. Saying thank you shouldn’t just be around holiday […]


  “With the speed of a comet, time continues to pass, allowing only those with the keenest of eyes the ability to see hours inside of the month. It’s Monday. It’s Friday. It’s first day of school. It’s winter break. I am 16, I am 50. This, to me, is where my focus needs to sharpen.  I need to be able to slow down and enjoy the moment instead of looking through my windshield as I head to the next stop (both literally and figuratively). This is the purpose of this musing. Each year, those who know me, and are in my contact list, receive a holiday note expressing my thanks to you, combined with my hope for love, laughs and happiness to surround you and your family.  Honestly, it feels like it was just a moment ago that I sent last year’s message, and here it is already time to send this year’s.  How do we change that?  What do we need to do to slow down time?  Some people have told me that “time moves quicker as you age because each year represents a smaller percentage of your time here on earth.”  I suppose this makes sense.  I believe it is because our life just becomes too overwhelming with the distractions of the minute, causing us to miss the truly spectacular that is unfolding around us.  I no longer want to make that mistake.  I want to wake from the ether of the mundane, so I can fully appreciate, and drink in, the beauty of the moment.  I want to slow down time by injecting a greater level of awareness into it – no longer allowing the moment to merely wash over me, but instead swimming with it.  This is […]

“Strategic Partners Blog With Irv from Visiting Angels”

Motivating Employees Through Recognition Ever wonder how you can motivate your employees to be more engaged with their jobs – to be enthusiastic and go that extra mile for your company? Bonuses?  Raises? Threats?  Detailed performance evaluations? Employee -of -the -Month contests? Wrong! More than 70 years of scientific research, much of it spearheaded by the Gallup organization, has demonstrated that the key to promoting employee engagement is RECOGNITION. Personal recognition by their manager or immediate supervisor for a job well done has been shown, time and time again, to be more highly valued by employees than any other factor, including compensation. More than 88% of employees view being recognized by their manager for good work as extremely important or very important. Employees in a company that focuses on recognition of this kind are 5 times more likely to feel valued, 7 times more likely to remain at the company and 11 times more likely to feel committed to their jobs and the company’s mission. In contrast, in several studies insufficient praise and recognition was ranked as a primary reason for leaving a company. Less than 30% of employees said that compensation would motivate them to stay.  This might be music to many a manager’s ears, since recognition is easier on the budget than increases in monetary compensation.  But an effective employee recognition program is not so easy to implement and sustain.  It requires educating managers about the true triggers of employee motivation and it requires consistent application across the board.  To be effective, the recognition must be: Sincere Personal Immediate Specific Appropriate Gratuitous or generic praise has little effect and is soon discounted.  It must be tied to a specific act […]


Performance Planning How often do you sit down with your employees and conduct a performance evaluation? This tool is one of the most important factors when determining how well your employees are achieving their established goals not only for their own development but for the development of the Company overall. Reasons for performance planning include: Clear understanding of goals  Enhances communication between employees and management  Fosters commitment across the organization Empowers employees to be part of the performance planning process Goals should be established at the beginning of each year which usually corresponds to the Company’s fiscal year. This helps prepare budgets for merit increases and or bonuses. When doing performance planning, think about your Company’s mission statement, goals and values which will help set the foundation for your employee’s goals and expectations. Having definitive plans in place will help with:  Improvement in current job performance Achieve personal growth Advance Career development Further skills development Remember, taking the time to sit down with your employees to discuss goals and future development, will only help the Company in the long run achieve its goals and further your success!

“Strategic Partners Blog With Debbie From Allstate”

  Team Optimum RTS introduces our first “Strategic Partners Blog” Debbie Piescik originally became a licensed insurance agent in 1982 and worked for a family agency. In 1999 she opened her own Allstate agency in Downtown West Palm Beach.  Debbie’s office offers friendly customer service while providing professional guidance to protecting all that matters. Her mission statement puts the customer at the center of all that they do in our office. Debbie and her staff welcome family, friends, neighbors and referrals for a free consultation for any insurance need. “High staff turnover can be bad for business. It can create unease, affect morale and cost a company in both time and recruitment fees to find a suitable staff replacement.. One of the most effective and least expensive ways to recruit and maintain great employees is through Employee Benefits. Allstate is a leading provider for employee benefits. We offer superior products and services with cutting-edge technology, exceptional customer service and compassionate claims administration. With over 40,000 groups in force and insuring more than 3 million employees, we deliver the promise of our Good Hands every day. Our products include Accident, Cancer, Critical Illness, Life, Supplement Health, Dental, Disability and many more. These policies help fill coverage gaps and offer income protection to customers during some of life’s biggest challenges. Whether you have a group of 3 in your business, or if you have multiple locations with hundreds of employees, we can provide customized programs to fit your needs.” Debbie Piescik.  Contact Debbie directly at CLICK HERE TO VIEW DEBBIE’S ALLSTATE WEBSITE

Behavioral Interviewing Guidelines

        HR Corner By Allison, Recruiting Manager Planning and Preparing For The Interview A formal, planned, structured interview is a valuable tool in assessing a candidate’s potential success for a particular position. By utilizing proper interview techniques, companies can reduce turnover, time to hire, and minimize costs, which will enable you to find the right candidate the first time. Prior to the interview the applicant’s resume should be reviewed once again in order to identify and/or clarify key areas in which you need more information. Information to review on the resume and which should be addressed during the interview includes: 1. Appearance of resume –Was it put together haphazardly, are there typing mistakes? 2. Gaps in time –Are there periods of time that aren’t accounted for? 3. Overlaps in time –Do jobs overlap? 4. Inconsistencies between education and experience 5. Rate of job changes –Does this person change jobs frequently? 6. Reasons for leaving previous positions 7. Job titles 8. Red flags –Information that doesn’t make sense or makes you uncomfortable Interview conditions The setting of the interview is important and can impact the success or failure of the interview. Interviews should take place in a private setting where there are no distractions or interruptions. Remember that while you are assessing the candidate, they too are assessing their surroundings and making comparisons to other companies they have interviewed with. To reduce distractions, inform your assistant and/or department of your interview schedule, put your phone on send calls, have the resume and job description in front of you, be ready to show an organizational chart if necessary, and have paper for taking notes (do not write directly on the resume). Interview Guidelines To interview effectively, you should have a general plan of how the interview will proceed. Here are some steps to consider: Welcome the applicant-Introduce yourself […]


Looking for a position? Email us your resume today! and write WEB SITE in the subject. Thanks!!!

The Alzheimer’s Association Walks are starting!!!

John Dalton, Owner of Optimum RTS, is a Board Member for the Alzheimer’s Association. He was on WPBF 25 News this morning discussing the upcoming walk. Keep in mind the WPB Alzheimer’s Walk is Saturday, October 20th…love to have you on our team! Call 561.408.2192 to join our Optimum RTS’ team! CLICK HERE TO WATCH!!!!
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