Caregiver On-Boarding and Retention: Takeaways from MHCA 2026
Only 12% of employees strongly agree their employer did a great job on-boarding them (Gallup). In home care, that gap costs you caregivers fast. Nearly 4 in 5 caregiver turnovers happen in the first 100 days (HCAOA), and the client feels it first: a missed visit, a new face in their home, a scheduler scrambling to cover.
In October 2026, John E. Dalton, President & CEO of Optimum RTS, presented “What You Need to Know About On-Boarding and Retention” at the Minnesota Home Care Association Annual Conference in Breezy Point, Minnesota. Here are five ideas from the session.
Caregiver On-Boarding and Retention: Takeaways from MHCA 2026
Only 12% of employees strongly agree their employer did a great job on-boarding them (Gallup). In home care, that gap costs you caregivers fast. Nearly 4 in 5 caregiver turnovers happen in the first 100 days (HCAOA), and the client feels it first: a missed visit, a new face in their home, a scheduler scrambling to cover.
In October 2026, John E. Dalton, President & CEO of Optimum RTS, presented “What You Need to Know About On-Boarding and Retention” at the Minnesota Home Care Association Annual Conference in Breezy Point, Minnesota. Here are five ideas from the session.
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